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Our Guarantee – BB Store

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Our Guarantee



We are so confident that you will be delighted with our natural bed bug products that we offer a 90-day 100% Money Back Guarantee.

Make a diligent effort to use the products as directed for at least 30 days. If unsatisfied with the product, you may return the unused portion with its original containers to us. We will refund the purchase price, less shipping fees.

Please ship any unused or unopened products with their original containers, including your name, address, and order number, to:

Natures Innovation, Inc.
5317 Palmero Court
Buford, GA 30518

For further information, please read our policies



Since 2003 we have prided ourselves on helping people solve difficult conditions. We have plenty of knowledge to share in helping with your bed bug problems. If, for any reason, you have a question or concern about our products or how to use them, and we want to help.

Please feel free to email us at or call 1-866-371-2499. Customer Service is available via phone, Monday - Friday, from 9 AM - 5 PM EST.