We get a lot of reviews here at the Bedbug Store, and we like to take a little bit of time to respond to our customers every so often. Most of the time, the reviews will be pretty straightforward, the bulk of which are “great stuff” and “works great” reviews. Other times, our customers bring up some concerns that we think are very important to address.

Today we start off with one from John K., one of our verified buyers.

“The spray seems to be helping quite a bit. I see few if any bugs on my bed and have not noticed any recent bites. The futon in the front room of the apartment needs to be cleaned and retreated about every week/week and a half or else it starts to re-infest. The overall number of bugs is down considerably, however, some remain, and further work is still needed. The spray does seem to have good effectiveness where and when used.”

I'm glad you wrote it, John, because we can help you and save you some money. We're so happy you see fewer bed bugs, especially on your bed. That's certainly the place you want to hit hardest because your mattress should be comfortable, not one where you wake up wondering if you'll have itchy spots.

But that futon is the problem spot you need to hit. If you spray it every week and a half, you're going through several bottles of our bed bug spray. Sure, you're keeping them at bay, but it will be a long, perpetual battle that might never end. What you're going to want to do is hit them as hard as possible from every angle. We'd suggest our Super Pack because for under $200, you will send them running. It not only comes with a gallon of bed bug-killing spray (which you've been buying anyway) but also crawling bug dust, a UV light, a steamer, a microscope, and eight-bed bug traps to ensure they're not crawling up the legs of the futon. In the end, it will more than pay for itself.

Better yet, if you can afford it, throw the futon away in the dumpster, spray the carpet, and put down some bug dust before you buy another one. (Be sure to cut up and break up the futon outside of your apartment so that no one sees it and thinks, “Hey, free futon,” thus infecting another home.)

Also, we noticed that you said you were in an apartment. If you follow all of the above advice and are still having problems, it could be coming from a neighboring apartment that has an untreated bed bug problem. That means no matter how hard you try, they will return from across the hall. Talk to your neighbors or, at the very least, put down some of those bed bug traps and dust at any point where they might get to your apartment.

Okay, let’s see what another verified customer has to say. 

All right, more bugs are dead! Thank you for leaving us a five-star review, Armando, but we're even happier to hear about your bed bug success story. Isn't it a great feeling to be so relieved after the worries that come with having bed bugs?

First of all, it's suitable to spray again. While you might have killed the first batch, the next generation of bed bugs could be in egg form in nooks and crannies, or they could still be transparent larvae that are too hard to see. While we hope they're all gone, it's better to use bed bug spray like ours a little more than a little too little. Take our bed bug spray, get in the corners and any crevices in the wooden parts of the bed, and hit the mattress again.

Even after spraying a second time, be vigilant about checking the creases and seams of your bed. You should also get some bed bug traps to put around the bed's feet. Not only will this catch any traveling bed bugs, but it can also indicate an infestation. If you find some in the traps, it's time to look a little more closely at the bed.

We’re also delighted that we saved you from an exterminator. As stated in this blog, exterminators can work, but it often takes multiple treatments with harsh chemicals. We also mentioned in the same article that there’s no guarantee that the chemicals will work. They’re also quite expensive, and if you go the heat treatment route, it will cost you anywhere from $2,000 to $4,000.

Finally, we hope you will tell your friends about us. Most businesses get most of their business through word-of-mouth. Unfortunately, most people are (unnecessarily) ashamed of having bed bugs, so they’re not likely to bring it up in casual conversation. So, like hemorrhoids cream and ED pills, we don’t get much word-of-mouth. Still, thanks for letting others know about us if the opportunity arises.

Okay, let’s take a look at one more: